Privacy Policy

Privacy Statement

Lisa Barnes & Associates Ltd is committed to ensuring that your privacy is protected. This Privacy Policy explains how we collect and use your personal information and your rights regarding that information when you use this website.

You can visit our website without disclosing any personally identifiable information about yourself but if we should ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Please note that we may use cookies and collect other non-personally identifiable information about your use of our website so that we can continuously improve our experience for users of our website.

Lisa Barnes & Associates Ltd will only use information shared with us for the specified and lawful purposes intended and will take all appropriate organisational and technical measures to safeguard your information from accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

1.       The type of information we collect.

We keep the information you provide to us to a minimum which includes collecting and processing the following information:

•    Personal data you provide about yourself anytime you contact us about our Services (for example, your name, postal address, email address and telephone number or when you speak with us through social media)

•       Non-Personal identifying information about your use of our website using cookies, including pages you browse.

2.       How we get the personal information and why we have it.

The information provided by you is done so on an entirely voluntary basis, for the reason of communicating with us about our Services.

Your contact with us can be via email, web contact form, social media or telephone.

We collect this data so that we can communicate with you and respond to any enquiry you make. We will only use personal information for the purposes of providing information which you have requested, or for other purposes set out in these terms.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) We have a contractual obligation

3.       How we store your personal information.

Your information is securely stored.

We will only keep your personal information for the duration of time that you are using our services and to satisfy any legal, regulatory, tax, accounting or reporting requirements up to a maximum of 7 years. We will then delete your information.

4.       Your data protection rights.

Under data protection law, you have rights including:

·     Your right of access - You have the right to ask us for copies of your personal information. This is called a Data Subject Access Report.

·     Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

·        Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

·     Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

·     Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

·    Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at scott@lisabarnesassociates.co.uk if you wish to make a request.

5.       Links to other websites

Our website may contain links to other websites which we do not control. We provide these links solely for your information and convenience and this privacy policy does not apply to these other websites.

If you use these links to leave our site, we cannot be held responsible for the protection and privacy of any information which you provide when visiting such sites, and we make no endorsements about the accuracy or content of each of these websites.

We encourage you to read the privacy policy applicable to each website in question.

6.       Cookies

Our website uses cookies. A cookie is a small file which asks permission to be placed on your computer to help analyse web traffic and gathering and remembering information about your preferences. We use analytical cookies to identify which pages are being used, count the number of visitors and to see how visitors move around the site when using it. This helps with improving the way the website works.

The use of cookies to collect standard internet log information and visitor behaviour information is done anonymously. We do not use cookies or log files to personally identify information about visitors, nor is the information gained from the use of cookies shared with any third party.

7.       How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at scott@lisabarnesassociates.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:       

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

8.   Changes to this Policy

We reserve the right to review this policy from time to time and make any changes by updating this page. We recommend you regularly check this page for changes and review this policy each time you visit our Site.

This policy is effective from April 2023. By continuing to use this website you agree to be bound by these terms as amended.